All system customizations are removed on firmware upgrade.
Ubiquiti cloud key gen2 plus firmware.
Powering the cloud key gen2 plus.
Refer to the cloud key gen2 plus quick start guide for replacement instructions.
Unifi cloud keys such as uc ck uck g2 and uck g2 plus.
Type in the cloud key s credentials.
With the latest cloud key firmware release the unifi protect configuration will be automatically restored on the replacement hard drive however videos will not be migrated.
Connect a usb cable not included from the cloud key gen 2 plus directly to a usb power source.
Use an 802 3af compliant switch such as a unifi poe switch a usb power source or 48v poe adapter not included.
Quick charge 2 0 or quick charge 3 0 compliance is required.
This article applies to the unifi cloud key which should be updated to the latest stable firmware controller version before troubleshooting further.
The image below is for a uck g2 plus each cloud key will have a different set of options.
Hybrid cloud device management.
Ubiquiti may from time to time and at its sole option provide patches bug fixes corrections updates upgrades support and maintenance releases or other modifications to the software including certain external software which items shall be deemed part of the software and external software hereunder.
The drive cage is tool less and supports drives up to 15mm tall.
How to play safe.
Make sure you always make a backup before any updates especially if you plan to upgrade your existing installation.
The uck g2 plus can also host the unifi protect controller simultaneously.
Your sso account password.
In this video we setup the new cloud key gen 2 plus this has the nvr and cloud key built into itself.
Featuring hybrid cloud technology the unifi cloud key securely runs a local instance of the unifi controller software and features cloud single sign on for remote access.
See here for controller release notes.
Click on manage cloud key on gen2 cloud keys or configure on gen1 cloud keys to configure your unifi cloud key s settings via the cloud key s management ui.
Cloud key gen2 plus.